FAQ's
Please note that we cannot guarantee delivery by Christmas. We recommend ordering by 9/21.
These items are custom-made and require approximately 8–10 weeks for production before shipping. This production time cannot be shortened, even if you select expedited shipping at checkout.
Expedited shipping only applies once your order has been produced and is ready to ship — it does not speed up the custom manufacturing process.
We appreciate your patience and understanding as we work hard to ensure each custom order meets our highest quality standards.
Because these items are final sale and made to order, we’re unable to accept returns, cancellations, or exchanges. Please double-check your order details before completing your purchase.
These custom FTA bags are made to order and crafted with care. At this time, no other crystal options are available — each bag is designed to showcase the signature Rebel look as intended.
- Prepare the garment: Ensure the fabric is clean and wrinkle-free by ironing the application area first.
- Position the patch: Place the patch where you want it to go.
- Protect the patch: Cover the patch with a protective sheet, such as parchment paper or a teflon sheet, or another layer of fabric(like an old t-shirt).
- Apply heat: Set your iron to the highest cotton setting (or 320-400°F) with the steam function OFF. Press down firmly and continuously over the patch for the time recommended by the patch manufacturer (usually 15-30 seconds).
- Allow to cool: Let the patch cool completely to solidify the adhesive.
We are not currently offering pieces outside of the posted size range. All items are produced in the sizes shown.
No. These colorways and combinations were chosen as FTA exclusives and cannot be customized. We cannot offer alternate colors such as blue, purple, or neoprene.
Special orders typically take 8-12 weeks to complete. This timeline is for production only. Shipping times will be added after your item has been produced.
Expedited shipping only applies after production is complete. Production still requires 8–10 weeks. Paying for expedited shipping does not shorten the production timeline.
Yes, your order will ship once all items are complete. Please note: shipping during peak holiday season may experience delays.
With holiday shipping delays and high carrier volume, we cannot guarantee delivery of full packages before Christmas.
Rebel is not responsible for lost or stolen shipments. Please contact the carrier directly to file a claim if this occurs.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
No. All sales are final. No edits, cancellations, size adjustments, payment changes, returns, or exchanges will be allowed once your order is placed.
Yes, shipping address changes can still be accommodated. Please reach out to our team as soon as possible if your address needs to be updated.
Yes. Our retail site enforces quantity limits on select items to help prevent reselling after the special order window has closed.
Yes. Both codes are accepted, but they cannot be combined.